Success Stories

Aastra InConference lowered phone conference costs for Anticimex

Service company Anticimex cleared out external conferences and installed Aastra InConference. The reward was immediate: drastically reduced telephony costs, a simple interface and satisfied users.

The Finnish Centre for Pensions (ETK) develops customer service

Contact Center solution of ETK included imporoved service, improved reachability and quality of customer calls, balanced distribution of calls and easier management of call/call circles

Suur-Seudun Osuuskauppa streamlines telephone communications

Suur-Seudun Osuuskauppa is streamlining its telephone communications with Aastra's new IP-based DECT phones

Efficient customer service with lower costs

Ahola Transport, one of the leading transportation companies in the Nordic countries and Baltic states, decided to improve its communications and customer service.

Avis Scandinavia

The car rental company AVIS is totally dependant on their telephony system for their business. If there is no one who can answer the telephone when a customer calls, they will lose a business.

Fachhochschule Nordwestschweiz, Brugg-Windisch

Die Fachhochschule Nordwestschweiz hat das Ziel, ihre zahlreichen Fachhochschulen an den drei Hauptstandorten zu zentralisieren und so Synergien besser nutzen zu können.

Alters- und Pflegeheim Frenkenbündten

Die Arbeit im Alters- und Pflegeheim ist sehr anspruchsvoll. Das Pflegepersonal ist rund um die Uhr beschäftigt. Daher ist Kommunikation hier das A und O.

SPITEX BERN

Das beste Spital ist mein Zuhause. SPITEX BERN leistet Hilfe und Pflege zu Hause. Oberstes Ziel neben der Pflege ist, die Selbstständigkeit und Würde der Kunden zu erhalten und zu fördern.

Bernmobil bewegt – und zählt auf ein Aastra 470 Kommunikationssystem

Bernmobil bewegt und als Transportgesellschaft von rund 350'000 Personen in Bern und der Agglomeration ist Bernmobil auch auf ein einwandfrei funktionierendes Kommunikationssystem angewiesen.

Sveden Wood

When Sveden Wood installed an Aastra 700 the telephony cost was significantly reduced, the service to customers calling in was improved and the staff could adopt a more modern way of working.

OpenCom 1300 in der Strafanstalt Pöschwies

Die JVA Pöschwies ist die grösste geschlossene Strafanstalt der Schweiz. Wer hierher gebracht wird, muss mindestens 2 Jahre Freiheitsentzug verbüssen.

Enköping Municipality Increased Service to Residences

When looking to replace their old PBX, Enköping municipality decided to focus on customer service and mobility. Now they have an Aastra MX-ONE system based on IP phones and mobile phones

The second largest school district in Alberta, Canada chooses MX-ONE

Learn how Aastra's MX-ONE solution helped Edmonton Public Schools improve efficiency, reduce lines, improve security and save $300k annually while utilizing existing infrastructure.

Solidus solved customer service at Koskiklinikka

In recent years, the Koskiklinikka medical clinic has been determinedly focusing on customer service. Aastra's solutions have helped to clear high call volumes and freed up resources when needed.

Der weltweit führende Anbieter für Bürobedarf vertraut auch auf Aastra

Lyreco wurde 1925 gegründet und zählt zu den weltweit führenden Lieferanten für Bürobedarf. Lyreco ist weltweit tätig. Das Produktsortiment umfasst mehr als 6'000 Artikel.

Salt River Fields Baseball Stadium selects Aastra 6700i phones

Owned & operated by the Salt River Pima-Maricopa Indian Community (SRPMIC), Salt River Fields is the new Spring Training home of the Arizona Diamondbacks & Colorado Rockies baseball franchises.

Effiziente Unterstützung für den Kundendienst

Editions Atlas beliefert mehrere Millionen Kunden in 20 europäischen Ländern – ohne Zwischenhandel – direkt über den Postweg.

Moderne Kommunikation für das Referenzmedium der französischen Schweiz

«Le Temps» wurde im März 1998 gegründet und ist heute das Referenzmedium der französischen Schweiz.

Schulgemeinde Stäfa

Telefonie und Alarmierung in einem System

Georgia Military College improves productivity & collaboration

Founded in 1879 in Milledgeville, GA, Georgia Military College (GMC) is a two-year liberal arts junior college with about 5,700 students at nine locations around the state and online.

Smiths Medical chooses Aastra to support merger & acquisition activity

Smiths Medical integrates multiple contact centers and customer service 800 numbers while maintaining outstanding customer service and maximizing corporate resources

Aastra ViPr™ provides the ideal platform for mobile surgery

Mobile Surgical Services in New Zealand installs Aastra Virtual Presence (ViPr) videoconferencing solution through advanced partner Zintel Enterprise in New Zealand

Crawford county court chooses Aastra ViPr™ for video telephony

Judges, lawyers, and defendants quickly and easily use Aastra's Virtual Presence (ViPr™) system for video conferencing a variety of hearings and procedures

The Juilliard School hits the right note with ViPr

At the touch of a screen with Aastra’s Virtual Presence System (ViPr), master cellist Richard Aaron was able to teach pupils at the worldrenowned Juilliard School, and across the world

TriCorp updates phone system with full-featured Aastra IP phones

Tricorp Federal Credit Union uses Aastra IP phones to increase productivity, introduce phone based applications and radically reduce telecommunication costs while ensuring virtually 100% up time.

Sajus simplifies and streamlines communications with AastraLink Pro

Sajus Technologies chooses Aastra to help integrate business processes with AastraLink Pro 160.

Rockefeller Group Technology Solutions (RGTS) chooses Aastra Clearspan

RGTS's mission is to provide Rockefeller Center tenants with a single, reliable source for all communication needs.

PanOrion chooses AastraLink Pro 160 & Aastra's full suite of SIP phone

PanOrion selected Aastra’s line of SIP phones and equipment to streamline ordering, provisioning and delivery of its Hosted and Premise-based IP communication services.

Blue Blanc Rouge chooses Aastra IP Phones for Open Standards

Bleu Blanc Rouge, a Montreal-based communication firm, is known as a leader in marketing and communication in Canada.

Aastra DECT handsets connect military personnel with families

The United Service Organization (USO) Lounges serve as a “home away from home” for military personnel travelling through major US airports.

American Waterways Operators (AWO) chooses Aastra SIP Phones

American Waterways Operators (AWO) is the national trade association representing the owners and operators of tugboats, towboats, and barges serving the waterborne commerce of the United States.

Vernetzung von 200 Firmen mit mehr als 3'000 Anschlüssen

Der EuroAirport bietet Büros und Verkaufsflächen für rund 200 Firmen an und stellt diesen die Telekommunikationsinfrastruktur mit Zugang zu den drei Netzen CH / DE / FR zur Verfügung.

KNX-Technologie für Radiostudio

Es gibt Technologien, die einem Radiomoderator das Leben erleichtern können. Wie beispielsweise die Steuerung der Redaktionstelefone vom Sendepult aus oder die Bedienung der Sonnenstoren via Telefon.

Moderne Kommunikation für eines der bedeutendsten barocken Kulturgüter

Das Kloster Einsiedeln ist ein Ort des Gebets und der Begegnung. Als international bekannter und beliebter Wallfahrtsort ist es auch eine bedeutende Station auf dem Jakobsweg.

Imagegewinn dank optimalem Telefonservice

Dank des optimierten Telefonservices werden Fleurop-Kunden heute besser denn je betreut. Selbst in Spitzenzeiten werden Anrufe in rekordverdächtigen Reaktionszeiten angenommen und beantwortet.

Wall AG is specialist in urban furniture and outdoor advertising

Wall AG wanted its headquarters and three other sites in the Berlin area to be networked transparently using a uniform ICT solution.

Infrastructure required for voice, data and video services

Italian construction company, Immobiliare FP, built a new resort in Gioiosa Marea that needed an optical network infrastructure providing every room in the resort with voice and data services.

Ideal Communication System for Business Hotel and Conference Facility

With Aastra products,the andel’s Hotel in Berlin is perfectly positioned to establish itself as one of the German capital's top exhibition and conference hotels.

ASB Alten- und Pflegeheime Mainz

the all-in-one package for ASB includes the OpenCom 1000 communications server and OpenCare, an alarm server for handling nurse and emergency calls.

VOO is one of the largest cable operators in Belgium

VOO opts for Aastra's Solidus eCare Multimedia Contact Center solution

Viking Line

Viking Line commenced its services in 1959. Today, Viking Line owns seven vessels, which sail between the Finnish mainland, Åland and Sweden as well as between Finland and the Baltic states.

University of Western Austrailia makes the move to SIP

Aastra provided the University of Western Australia with a strategic MX-ONE® Telephony Server upgrade. The upgrade included the introduction of SIP capability and true IP switching.

University Hospital of Clermont-Ferrand

The University Hospital wanted to implement a wireless network in its new buildings to support the mobility of medical staff, both for managing the medical drug circuit and for patient prescription.

The Carlsberg Group upgrades its telephony infrastructure

Carlsberg awards Aastra a five-year managed services contract to upgrade its telephony infrastructure in Europe providing unified communications for more than 8,500 extensions

RTL Television GmbH

Pflegen und Wohnen Betriebs GmbH

New communications systems installed in 13 care facilities that helped control costs and implemented a DECT infrastructure for all of its health care providers.

National Library of Wales offers Welsh-language option

Installation of language option coincided with the Library’s upgrade to version 7.8 of Aastra’s IntelliGate® IP PBX system.

Improved services and response times needed by municipality

A key requirement was that the system allows users to move seamlessly between the fixed-line and mobile network via IP telephony.

Interregional Distribution Grid Company of Center (MRSK)

MRSK Center wanted to start benefiting from IP communication, increase the efficiency of its personnel by integrating an Aastra MX-ONE® TSW with Microsoft® Office Communications Server 2007.

National Railway company upgrades system at new headquarters

MÁV Co., Hungary’s national railway system, was moving to a new headquarters and required a new system and seamless transition.

Government Administration Services (G.A.S.)

G.A.S. wanted a secure, stable, effective and flexible communications solution that would provide better customer service – and preferably be ‘green’ as well.

AIPA SpA needs a secure solution based on proven technology

AIPA required a solution to offer citizens a single Customer Service Number in all the municipalities where AIPA has a contract.

Agence de l’Eau Artois-Picardie

The regional water agency needed to overcome the unexpected problems associated with its ageing telephone system, resulting in high maintenance expenses.

Press Organisation improves its communication system

Lambrakis Press required a communications system which would provide a rich range of high-quality features and an innovative solution to cater to its needs.

Leading tour operator updates its communcation system

The new communication system needed to be equipped with cordless DECT phones and include the ability to make telephone calls via PC applications.

Industrias Peñoles upgrades to IP Telephony

With the move to an IP based system, Industrias Peñoles implemented Aastra SIP terminals as part of the solution.

IFB – International Film Festival Berlin

Film festivals are a seasonal affair, that’s why the IFB was looking for a communications solution that would allow the incorporation of as many people as necessary at any time and with little effort.

Automotive company required an intelligent, flexible telecom

Heritage Automotive required an intelligent, flexible telecom solution that would support its employees in providing a fast and efficient response to customer calls.

GESPAG undergoes major upgrade across all its hospitals

At the twelve sites, which are linked together in an IP network, four MX-ONE® servers and six MX-ONE® TSW platforms were employed, supporting a total of 15,000 lines; 3,200 of which are used by DECT.

Exclusive Cars was looking for a new modern telephone system

Aastra presented its solution to the staff – BusinessPhone 8.1 with Mobile Extension providing integrated mobile phones for most of its employees.

German pension insurer needed harmonised system after merger

Rentenversicherung Berlin and Rentenversicherung Brandenburg underwent a merger in 2006. The communications technology used by the formerly independent administrative centres had to be harmonised.

Château de Bonmont updates system and adds mobility

Being able to take and make phone calls at any time is essential for many staff members – and that means anywhere on the grounds. What’s more, the handsets need to be simple to use.

Nonprofit organization upgrades its communications system

Efficient communication is an essential asset for Berliner Tafel as it needs to react quickly to the offers made by food resellers and stores, caterers and warehouses.

University makes gradual transition to VoIP and SIP

Facing the need to expand the system’s capabilities as well as perform a major upgrade to the core campus network, the University began an evaluation of replacement options in 2008

Texas A&M opts for scaleable open standard UC Solution

Key criteria for a next-generation voice communications solution – the system must be built on a VoIP platform and the solution components must be standards-based (SIP) whenever possible.